Privacy Policy

    What information do we collect?

    We collect information from you when you register on our website, place an order, create user content, or subscribe to our newsletter.

    Information provided by you:

    • Name, email, profile picture: When you register for gradusAI, we will ask for your email. Through your profile settings, you may additionally provide a username and profile picture. If you log in using a social network (Google, Microsoft, or LinkedIn), we may ask permission to access basic information from that account, such as your name, email address, and profile picture. You can stop sharing information with us at any time using the social network settings to disable access.
    • Payment information (Paid Users): Payment information is required to fulfill the transaction. If you pay using a payment card at checkout, you will provide your payment card number to Stripe® (our card payment provider). The Stripe® privacy policy will apply to this information. If you check out using PayPal®, the PayPal® privacy policy will apply to the payment information you provide.
    • User Content: This includes documents or any other content provided by you while using our website or apps.

    Information collected automatically:

    • Logging: It is very common for websites to record diagnostic data in log files. This log data may include the IP address, date, time, browser information, and cookie data.
    • Website Usage: To help understand and improve the performance of our service, we collect statistics such as how many users visit a page on our website or how many times a link was clicked.
    • Cookies: We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

    Do we review your content?

    We never use or access your content unless you specifically permit us to or where it's required to comply with the law. When using gradusAI, your texts will not be used to improve the quality of our services.

    For the provision of selected services, we use a third-party service provider. In this case, your text may be retained for the purposes of improving the service. We understand this is not ideal, and we hope to remove this exception in the future.

    You retain ownership of all content you post, upload to, or otherwise share on the site.

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The only exceptions to this rule are:

    • Third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
    • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
    • Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Do we use cookies?

    Yes, gradusAI and our third-party service providers (Kinde, UploadThing, and OpenAI) use cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies are small data files that are stored on your device when you visit our website. By using our website, you consent to the use of cookies as described in this Privacy Policy.

    These cookies serve various purposes, including:

    • Authentication: We use cookies to identify you when you visit our website and as you navigate our platform.
    • Security: Cookies contribute to the security of our website by enabling us to detect and prevent fraudulent activities.
    • Preferences: Cookies help us remember your preferences and settings, making your future interactions with our website more personalized and efficient.
    • Analytics: Our website uses cookies from third-party services, such as Google Analytics, to collect and analyze information about your use of the site. This helps us understand how visitors interact with our website and improve our services.

    Will we send you emails?

    Periodically, we may send you emails about new features and special offers. This may include information about products and services from our business partners. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link found in our emails.

    Children's Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not knowingly collect any information from anyone under 13 years of age. If we believe that personal information has been collected from a child younger than 13 years of age, we will remove it.

    Where is my Information stored?

    Information that you transfer to our website and apps is processed and stored in the United States. If you transfer any information to our website or apps, you agree to it being hosted and accessed in the United States.

    How secure is my Information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. During and after a transaction, your private information (credit cards, social security numbers, financials, etc.) are not stored on our servers (except the last 4 digits). If we detect a system security breach, we may attempt to contact you using your email address.

    How long is my data retained?

    We may keep some of your data for as long as it is required to comply with our obligations including law, tax, and auditing.

    Online Privacy Policy Only

    This online privacy policy applies only to information collected through our website and not to information collected offline.

    Your Consent

    By using our site, you consent to our privacy policy.

    Changes to our privacy policy?

    If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below.

    Last updated: 1/15/2023